Some call it being a radical. Some say it is challenging the process. Others would call it disrespectful to the culture. The flip side would say it is the only way to enact change. We have all most likely been on both sides of this coin as we have watched others make decisions, take action …
Whether we know it or not, every one of us has had a mentor in our lives. Some of them may have been formally set-up through a pairing process, others you may have reached out and intentionally developed yourself, while others may simply have happened naturally over time. Whomever they are and however they developed, …
This past weekend my family and I went to Walt Disney World (with a three-year old who has already been more times than I went in my entire life before she was born). Like many other business professionals, I use Disney as a model for my department’s philosophy on providing excellence in customer service. I …
How many times have you hear the boss say “my door is always open”? After recent conversations with some of my students, apparently less often than I thought. Not too long ago as staff member and I took some students to a regional conference. As a result of the trip, the students were required to …
